Policy
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Cancellations:
If you wish to cancel a driving lesson, we require 48 hours’ notice otherwise a cancellation fee of $35.00 will be assessed.
Note: For canceling a road test appointment made by (Virtue driving school), we require 72 hours’ notice, as we must notify ICBC. Failure to give (Virtue driving school) sufficient notice may result in the student having to pay a $25 Road Test Cancellation Fee to ICBC.
Regarding Late Arrival:
If you are within 10 minutes late, you will receive the balance of your scheduled lesson and charge for the full lesson. If you are late beyond 10 Minutes, the instructor will leave, and you will be considered as a NO SHOW lesson (no refund or reschedule for that lesson).
Refunds:
- Payment must be made no later than the end of each driving lesson or road test session.
- There will be no refund for driving lessons or road test sessions that have taken place.
- If the student has pre-paid for driving lessons or a road test session, there will be no refund given in cases of insufficient notice of cancellation.
- Refunds will be paid for the unused lesson(s) provided notice is received by the Virtue Driving School, 48 Hours prior to the scheduled lesson(s). The cancellation fee will apply to refunds requested within 48 hours of a scheduled lesson.
- Processing fees of $25 will be applied on any refund.
Requirements and procedures:
- Students must provide a valid BC Learners Drivers License or Drivers License, including foreign drivers’ license before the first lesson. Students must carry their license at all times during training.
- There will be a maximum of 3 people (an instructor, a student and 1 observer) in the Virtue driving school vehicle during the student’s lesson time. Observation fees of $ 20 in addition to the lesson fees will be charged.
- Road tests can be booked either by the student or by Virtue driving school. The student must sign a consent and release form before Virtue driving school may book a road test on their behalf. Students must be in an active training program, taking driving lessons, within 10 days of a road test booked by Virtue driving school, or Virtue driving school reserves the right to cancel any road test appointments it has made.
- Virtue Driving School may cancel your scheduled appointment for any unforeseen circumstances. For example, instructor being sick, car breaking down, or poor road conditions. Students will be notified as soon as possible. The lesson will be rescheduled.
- Virtue Driving School can cancel your lesson with NO refunds if the student is suspected of being under the influence of alcohol, drugs, or using foul, abusive, or aggressive language.